Now you can keep tabs on your student loan account right from your phone. View your account summary, see
recent and scheduled payments + more.
Tax information is available. Login to your account, or create an online account to access a downloadable 1098E.
Public Service Loan Forgiveness is not available on private student loans. Important Notice: The recent federal student loan announcement regarding one-time student loan cancellation is applicable to federal student loans only and does not include private student loans.
Please note, private student loans are not eligible for a refund of payments made during the Covid-19 Forbearance.
The health and well-being of our members remain our top concern amid COVID-19. Our call centers are fully staffed by our associates who understand that many are still trying to navigate through trying circumstances. If you are experiencing difficulty making your payments due to impacts from COVID-19, please login or call us at 877.292.7470 so we can discuss what payment assistance or deferment options may be available to you.
As natural disasters impact the United States, SoFi and MOHELA wish for the safety of everyone in the affected areas. We are here to help borrowers who are in a disaster zone designated by FEMA. Learn more about disaster assistance.
The LIBOR rate for Jan. 2023 is 4.39%. The SOFR rate for Jan. 2023 is 4.05%. With any change to the rate index, variable rate loans will re-amortize and a repayment schedule will be provided that will include your new monthly payment amount, interest rate (margin plus LIBOR or margin plus SOFR), and the effective date of your new monthly payment amount.
For SoFi customers experiencing financial hardship, SoFi may offer Repayment Options to temporarily postpone your monthly payment.
If you are struggling with your student loans, please
fill out this form
to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts- Ombudsman’s Student Loan Assistance Unit