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877.292.7470 (Toll Free)
TTY: Dial 711
Your Social Security Number or account number will be required.

Hours of Operation

7:00 a.m. – 9:00 p.m. CT Monday – Thursday
7:00 a.m. – 5:00 p.m. CT Friday

Payment and automated account information is also available 24/7


P.O. Box 1022
Chesterfield, MO 63006-1022

Make checks payable to MOHELA and include your 10 digit MOHELA Account Number.

General Correspondence
633 Spirit Drive
Chesterfield, MO 63005-1243

Do not submit payments to this address.
For fastest processing of documents, consider uploading when possible.


866.222.7060 (Toll Free)
636.532.0610 (International)

MOHELA Ombudsman

Learn about the MOHELA Ombudsman process.

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Schedule a call with a MOHELA Account Specialist at a time that works for you.

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